Our services

Much of what we at Gävle Energi do is something people need every day for life to run smoothly. We support residents of Gävle, companies, and associations with services such as:

We offer electricity that is either renewable or fossil-free. You choose the option that feels right for you and your household. Renewable electricity comes from solar, hydropower, and biofuels – for example branches, treetops, and wood waste that is recycled. Fossil-free electricity may also include electricity from nuclear power. Since 2007, all our electricity has been free from fossil fuels. This is an important part of our sustainability work.

Our electricity grid covers almost the entire municipality of Gävle. The grid makes sure the electricity reaches your home. We have one of the best electricity grids in Sweden, with very few and short outages.

We can offer you fiber-optic broadband of the highest quality. Choose the speed you need. If several people in your household use the internet a lot at the same time, a higher speed is recommended. If you live alone and mainly use the internet for simpler tasks, a lower speed may be enough.

Our district heating comes from 100 percent renewable energy sources. The heat is produced from biofuels and from surplus heat generated when the BillerudKorsnäs paper mill manufactures its products. District heating warms houses, apartments, and businesses in Gävle and Valbo.

Charge your electric car safely with a charging box. The Swedish Electrical Safety Authority recommends not charging in a regular power socket, as it can cause fire risks in old or incorrectly connected wiring. We help you install a charging box so that you can charge with confidence.

Our app makes things easier for you

With the Gävle Energi app, you can easily monitor your energy consumption, get operational information, view invoices and contracts, and access our digital services. You can also follow and manage your electric car charging. The app also offers smart control features, helping you use electricity more efficiently and sustainably. The app is available in both Swedish and English, so you can choose the language that suits you best.

We are here around the clock, all year round

If you have any questions, you are welcome to call, email, chat, or contact our customer service via the online form. We are happy to help. Our customer service speaks both Swedish and English.

Our operations center is staffed 24/7, all year round, if you experience any faults with your electricity or district heating.

About Gävle Energi

We want Gävle to become one of the best cities in Sweden to live and work in. That’s why it is important to us that electricity, heating, and broadband always work reliably. It is also important that we help build a stronger society in other ways.

For example, we collaborate with schools and the University of Gävle, build charging stations for electric vehicles, and sponsor sports teams and cultural life in the city. We want to be part of creating a sustainable future for everyone in Gävle.

We’re here to help

Gävle Energi processes your personal data in accordance with the General Data Protection Regulation (GDPR). Read more at www.gavleenergi.se/gdpr.